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Nikki Thorne has over 15 years of professional experience in the software industry. From 2001-2005, they worked at BISYS Fund Services as a Business Analyst and Senior Quality Assurance Specialist. From 2005-2007, they were employed at Cott Systems as a Training Coordinator and Project Manager. Since 2007, they have been with Avolve Software, holding the positions of Director of Professional Services, Senior Principal Consultant (PM) and Manager of Avolve University, and Senior Systems Engineer. In their current role, they are responsible for the management of 15 direct employees within the training, integration development and project management divisions, as well as working with installation engineers and support divisions. Nikki is also responsible for managing 100+ active implementations of various sizes for City and County governments, ensuring customer satisfaction and success for on-premise and SaaS level clients. Additionally, Nikki works with Sales to develop project scope, SOW, RFP responses and overall technical assistance related to Avolve Software products and services.

Nikki Thorne obtained a Master's degree in Sports Administration from Ohio University between 1999 and 2001.