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Tracy Ellson possesses extensive experience in customer service and sales operations, having held various management positions at AVK UK Ltd since July 2008, including Customer Service Manager and Sales Operations Manager. Prior roles include General Insurance Coordinator at Charterhouse Mortgage Consultants, Customer Service Coordinator at AVK UK Ltd, and Mortgage Underwriter at Bristol and West Building Society. Tracy's educational background includes a Btec National Diploma in Health Care & Childhood Studies from Northampton College, completed between 1997 and 2000.