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Damien Gilson is an experienced account and talent manager currently working at Avizio since April 2023. Previously at Doctrine, from July 2019 to October 2021, Damien managed a portfolio of 500 clients, focusing on upselling and collaborating with various teams to enhance processes and maintain a low churn rate. Prior roles included a team leader and senior customer onboarding manager at Doctolib, where Damien structured and optimized the onboarding department and prioritized customer satisfaction. Earlier experiences also include positions at Uber in community support, Zen Communication in advertising, and STOR Solutions in marketing. Damien holds a Master’s degree in Marketing and Business Development from IAE France and a Bachelor’s degree in Languages, Literatures, and Foreign Civilizations from Université de la Réunion.