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Josh Mueller is an experienced IT professional who has worked in various roles such as Implementation Manager, IT Support Lead, Tier 2 Technical Support, and Tier 1 Technical Support. Additionally, Josh has experience in operations for companies specializing in fulfillment and supply chain management, manufacturing, and defense contracts. With a Bachelor of Arts in Sociology and a degree in Information Technology Management, Josh has a strong educational background to support their hands-on experience in the field. Josh is known for their expertise in technical support, project management, and process improvement.