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As Vice President of Service Operations, Michael is responsible for a $40 million service delivery portfolio as well as service design for more than $1 million in programs. In addition, he is a functional leader for GPA United States Global service operations. Michael first joined AVI in 2004 as a Technical Services Manager. He also served as Area Vice President of AVI’s branch office in Sioux Falls, South Dakota. Prior to AVI, Michael served in the corporate real estate department at Target Corporation. He is experienced in leading large teams towards a common goal and has both project management and operations experience.

Michael received his MBA from the University of Minnesota – Carlson School of Management, and a bachelor's degree from the University of North Dakota.