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Tracy M Townley, MBA, is a seasoned professional with extensive experience in regulatory and compliance roles, currently serving as a Senior Transmission Analyst at Avista since October 1999. Tracy manages web-based software systems critical to electric transmission regulatory and accounting requirements, including oversight of the Open Access Same-time Information System (OASIS). Previous experience includes serving as an Executive Assistant, where responsibilities included managing FERC Standards of Conduct training for staff. Earlier work history features roles as a Loan & Credit Officer at United Savings Federal Credit Union and as a Documentation Manager at Citicorp Acceptance. Academic credentials include a Master of Business Administration from Whitworth University, along with a Bachelor's degree and a National Paralegal Certificate.