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Claudia Guerra has extensive experience in operations and customer service management, currently serving as Regional Operations Manager at Avidex since March 2004. Prior to this role, Claudia held the position of Customer Service/QA Manager at Zengine from 1999 to 2002 and served as Customer Service Manager at MCSi from 1990 to 1999. This diverse background highlights strong expertise in overseeing operations and ensuring quality in customer service.