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Kierra Kirtley has extensive experience in contracts, quality assurance, compliance, and customer service, primarily at AVID Center since 2013, where roles have included Contracts Specialist, Quality Assurance Specialist, Customer Service Specialist, Communications Specialist, and Administrative Assistant II. Key achievements include documenting processes, developing workflows, assisting with large-scale projects, and providing training related to quality systems. Prior experience includes compliance work at Christian Credit Counselors, Inc., where responsibilities involved overseeing state licenses, ensuring compliance with federal and state regulations, and conducting Board meetings. Kierra's career began at Imperial Capital Bancorp, where foundational skills in legal research, compliance monitoring, and policy development were honed. Educational credentials include a Juris Doctor from the University of San Diego School of Law and a Bachelor of Arts in International Relations from Kent State University.