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Erin Willemsen has been working in the customer service and project management fields since 2011. Erin began their career as an Operations Assistant at Free to Breathe in 2011. In 2015, they joined Suttle-Straus as an S4 Project Manager and S4 Customer Support Specialist. In 2017, they moved to Digsite as a Customer Success Specialist. In 2019, they joined Avid Ratings as a Director of Client Support. Most recently, in 2021, they became the Director of Client Support at HomeKeepā„¢.

Erin Willemsen attended the University of Minnesota from 2008 to 2011, where they earned two Bachelor's Degrees in Spanish Language and Literature, and English Language and Literature, General.