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Shambo Pfaff has a diverse work experience spanning several industries. Starting in 1989, they worked as an Animator at Videosmith and then as a Media Technician at Toltzis Communications. In 1990, they joined Melbourne Sign Co as a Designer/Engineer before transitioning to Macho Products as a Web Programmer/Designer in 1992. From 1996 to 1997, they served as a Technology Administrator at Shasho Jones Direct. In 1997, they joined Time Out New York as a Technology Director and stayed there until 2001. From 2002 to 2009, they worked as a Senior Business Analyst at S&P Global (Formerly McGraw Hill Financial). Currently, they are associated with Aviation Week Network, where they started as a Product Manager in 2009 and progressed to Senior Product Manager in 2014. Since 2023, they have been serving as the Director of Product Development at Aviation Week Network.

Shambo Pfaff's education history began in 1988 when they attended Temple University and pursued a field of study in Music Performance until 1990. Following this, they attended New York University from 2003 to 2005, focusing on Business Management. In 2017, Shambo Pfaff enrolled at SUNY Empire State College, where they obtained a Bachelor of Science (BS) degree in Business, Management and Economics in 2018.

In addition to their formal education, Shambo Pfaff has also obtained certifications. In September 2007, they completed the Business Analyst Certification Program at Mercer County Community College. Most recently, in November 2021, they obtained the PMC Level I certification from Pragmatic Institute.