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Stephanie Tanti is a skilled professional with extensive experience in customer operations and training management. Currently serving as the Customer Operations Manager and HR & Training Manager at Aviaserve Ltd since November 2021, Stephanie oversees training record maintenance, supports departmental succession plans, coordinates training programs, and ensures the effective delivery of compulsory training. Previously, at GVZH Advocates from August 2020 to November 2021, Stephanie worked as an Office Administrator in the Yachting & Aviation sector, managing administration tasks and travel logistics. Prior experience at Centrecom from July 2012 to August 2020 included roles such as Call Center Team Coordinator, where responsibilities involved monitoring agent performance, resource planning, and training coordination, as well as roles in customer service and sales as a Call Center Agent.