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Faisal Iqbal is an experienced customer service professional with a background in the aviation and event management sectors. Currently serving as a Customer Service Agent at Aviaserve Ltd since September 2022, Faisal focuses on customer support and operations management related to boarding, reporting, and flight operations. Prior to this role, Faisal gained valuable experience at Qatar Airways (September 2014 - June 2020) and as a Traffic Assistant at Royal Airport Services (2011 - 2013), where responsibilities included passenger handling and check-in. Faisal's career began at EVENTOX (2009 - 2011) as an Event Operations/Admin Specialist, managing corporate and government events. Faisal holds a Bachelor of Business Administration from Al-Khair University (2007 - 2009).