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As Chief Insights Officer, Sonia helps AVIA’s health system Members frame their vision and strategy to transform into consumer-centric organizations, identify and prioritize key consumer-facing capabilities, assess their digital needs, and navigate the digital health vendor landscape to find best solutions. She and her team have supported over 35 health systems to create their Digital Front Doors and is a leading voice in the industry on consumer and personalization strategies.

Prior to joining AVIA, Sonia was a senior director with PwC Strategy& as part of the healthcare strategy practice where she advised executive teams at top healthcare organizations on their strategy to address the opportunities driven by rising consumerism, technology innovations and regulatory challenges. Her clients spanned some of the nation’s leading health insurers, integrated care delivery systems, wellness providers and new entrants.

Sonia holds a MS in Information Management from Syracuse University and a BS in Computer Engineering from Pune University, India.