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Shahd Douglas has had a diverse range of work experience in the field of public health. In 2018, they worked as a Public Health Researcher at EMPHNET for a brief period. In 2019, they joined the Qatar Red Crescent Society (QRCS) as a Public Health Educator and later moved on to Avey, where they held the role of Public Health Engagement Lead until February 2021. Currently, they serve as the Director of Health Content at Avey.

Shahd Douglas completed their education at the Jordan University of Science and Technology. From 2011 to 2015, they pursued a Bachelor's degree in Dental Laboratory Technology/Technician. Afterward, they pursued a Master's degree in Public Health Education and Promotion from 2015 to 2017. Additionally, they hold a certification called Youth-pass certificate. No further information is provided regarding the institution, month, or year of obtaining this certification.