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Mark A. has extensive work experience in various roles and companies. Mark currently works at Avetta as the Senior Director of Data Systems & Business Intelligence, a position they started in September 2021. Prior to this, Mark worked at XANT.AI from 2013 to 2021, holding several positions such as Head of Business Systems, Senior Manager of Business Applications, Senior Manager of Application Support, and Senior Business Intelligence Analyst. From 2007 to 2013, Mark worked at Entrepreneurial Consulting as a Senior Business Analyst and CRM & Web Developer. Mark also served as the Director of Business Operations at Furniture-Online, LLC from 2007 to 2010. Mark began their career as the Director of Operations at ProLogix Distribution Services from 1998 to 2007.

Mark A. obtained a Bachelor's Degree in Information Systems from Utah Valley University, where they studied from 2010 to 2012. Mark also pursued a field of study in Mechanical Engineering at California State University, Long Beach, but no specific degree information or duration is provided. In terms of certifications, Mark A. obtained various certifications, including the Apttus 201 Billing Management Certification in 2018, Salesforce Certified Advanced Administrator and Salesforce Certified Administrator in 2017, Apttus 201 CPQ Product Certification and Apttus Quote-To-Cash Certified in 2016, and Certified InsideSales.com System Administrator and Certified InsideSales.com System Administrator for Salesforce in 2013. Additionally, Mark A. has certifications in Eliciting Business Requirements from IAG Consulting in 2003 and the Seven Habits of Highly Effective People from FranklinCovey in 2002.