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Alice Adoga-Serra has a strong background in customer service, crisis response, and aviation operations. With experience in various roles at Breeze Airways, Anthem, Inc., and the Department of Social Services, Alice has developed skills in conflict resolution, safety implementation, and community outreach. Alice's education includes a Bachelor's degree in Psychology and a Master's degree in Crisis Response and Trauma, indicating a dedication to helping and serving others. Additionally, as a Manager at Avelo Airlines, Alice oversees air charter operations, showcasing leadership and organizational abilities in a dynamic and fast-paced environment.