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Swati Soni is an accomplished software testing professional with extensive experience in various roles across multiple companies. Currently serving as Lead Software Test Engineer at Avaya, Swati has led comprehensive end-to-end testing initiatives for the Contact Center Solution. Prior experiences include a role as Beta Tester for the AI-based Astrology app Melooha, where valuable user feedback contributed to its development, and a position at Honeywell as a Software Test Engineer, leading a QA team to enhance process efficiency. Earlier career highlights feature a Product Tester role at CellPoint Digital, where meticulous defect identification was key, and an Implementation Engineer position at Citrus Payment Solutions focused on integrating merchant apps. Swati's educational background includes a PG-DWiMC in wireless and mobile computing from the C-DAC and a Bachelor's in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya.