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Steve Doyle is a highly experienced professional with a robust background in systems engineering and technical support. Currently serving as VP Senior Consultant Systems Engineering at Bank of America, Steve has extensive experience at Avaya, where roles have included Director of the Critical Account Team, Senior Manager DDE, and Senior Technical Manager. Responsibilities at Avaya involved directing technical teams for complex support challenges, providing consultative analysis to senior executives, and developing training programs for engineering staff. Steve's career began in the United States Marine Corps, followed by roles at Avaya/Lucent/AT&T and Farmers Insurance. Educational credentials include a Master's degree in Database Architecture from Regis University and a Bachelor's degree in Business Administration from Park University.