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Daniela Alexandra S¨¢nchez M. is a professional with diverse experience in process coordination and customer service, currently serving as Coordinadora de Procesos I+M and Gestor de planning at Avatel Telecom since January 2021. Previously, Daniela held the position of Shift Leader at PedidosYa from October 2019 to November 2020, where responsibilities included KPI analysis and LATAM team supervision. Prior to that, a role as Representante de atenci¨®n al cliente at Sodexo Servicios de Beneficios e Incentivos involved managing customer interactions across various platforms and resolving incidents. Daniela's career began in the healthcare sector as an Odont¨®logo General at VIDAMED from January 2017 to April 2018. In terms of education, Daniela holds a degree in Grado en Administraci¨®n y Direcci¨®n de Empresas from Universidad Jos¨¦ Mar¨ªa Vargas, an FP in Higiene Bucodental from CEAC, and a degree in Odontolog¨ªa from Universidad 'Santa Mar¨ªa'.