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Mahalakshmi B began their work experience at AVASOFT in March 2019 as an Intern. mahalakshmi held this position until September 2019. In November 2019, they joined AVASOFT again, this time as a ServiceNow Developer. mahalakshmi'scurrent role as a ServiceNow Developer at AVASOFT has no specified end date.

Mahalakshmi B completed their Bachelor of Technology degree in Computer Science from Srinivasa Ramanujan Centre. Additionally, they obtained several certifications from ServiceNow, including Certified Implementation Specialist IT Service Management, Certified Implementation Specialist - HR Service Delivery, Certified System Administrator, Micro certification - Flow designer, and Micro certification - Integration Hub. The specific months and years when these certifications were obtained are not provided.