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Joy Hekking has a long and diverse work experience. Joy began their career at Mountain America Credit Union in 1994 as an Assistant Branch Manager. In this role, they assisted the branch manager with daily operations, processed loans, opened accounts, and handled customer complaints. Joy stayed in this position until 2012.

In 2013, they joined Member Business Lending, where they held multiple roles. Joy started as a Senior Servicing Specialist and also took on the responsibility of Loan Accounting Manager. Joy remained in these positions until 2020.

Currently, Joy works as the VP Servicing Manager at AVANA Companies, a position they started in March 2020.

Joy Hekking has attended the University of Utah, however, the specific details such as the start and end years, degree name, and field of study are not mentioned.