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Raik Lietzow has extensive work experience in IT service management. Raik started working as the Head of Program Delivery at E.ON Digital Technology in August 2010 and held the role until December 2015. Raik then transitioned to become the Head of IT Service Management at the same company from January 2016 to April 2020. In May 2020, they joined Avacon Netz GmbH as the Head of IT Service Management, and they continue to hold this role presently.

Raik Lietzow obtained their Diplom degree in Wirtschaftswissenschaften from Leibniz Universität Hannover, pursuing their education from 1993 to 1999.