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Markus Leitner is an experienced Delivery Operations Manager at Auxilion, leading diverse onsite and remote support teams to enhance clients' digital transformation journeys. With a background in customer experience management, service delivery management, and extensive expertise in IT managed services across various sectors, Markus has consistently ensured high levels of customer satisfaction. Previous roles include Sr. Manager for Digital Services at Cognizant, and Applications Delivery Lead at DXC Technology, where leadership of cross-functional teams and service delivery excellence were key responsibilities. Early career experience involved operations and service management roles at Hewlett Packard Enterprise and Compaq, offering technical support and managing global service desks. Markus holds a degree from the University of Natural Resources and Life Sciences, Vienna, and completed an officer program at the Austrian Armed Forces.