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Corina Hernandez has extensive experience in analytics and quality assurance, currently serving as the Manager of Analytics & QA at AutoZone since 2007. In this role, Corina oversees the Content Support teams, managing project implementations and coordinating operations to meet quality and service level standards. Prior positions at AutoZone include Lead Systems Specialist and Supervisor of QA & Special Projects. Corina also has experience in IT support as a Call-center Team Leader, focusing on customer service excellence. Previous roles include Manager at American National Insurance, where responsibilities encompassed payroll and accounting systems management, and Product Engineer at Electrocomponentes, where tasks involved harness map interpretation and quality assurance in product fulfillment. Corina holds a Bachelor's degree in Administrative Computer Systems from Universidad Autonoma de Chihuahua.