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James Mackay has a diverse work experience spanning over several industries. James began their career as a Graduate at Huntings Engineering in 1998 and later worked as a Shift Manager at ditone labels from 2000 to 2006. Mackay then joined Royston Labels Ltd as a Senior Account Manager from 2006 to 2013. From 2013 to 2014, they worked as a Sales Manager at Macfarlane Labels Ltd and later at Norprint Labelling Systems from 2014 to 2015. Mackay then served as a National Sales Manager at Adare in 2015 before becoming a National Account Manager at Sociedad Anónima Industrias Celulosa Aragonesa from 2015 to 2018. In 2018, they transitioned to Autotech Recruit, first as a Manufacturer Led Programme Account Manager and later as a Regional Sales Manager. In 2021, Mackay was appointed as the Director of Autotech Group's newly launched division, Autotech Academy, before being promoted to Group Sales Director for Autotech Group in 2022. Their current role is Managing Director (Recruit and Academy) at Autotech Group.

James Mackay attended the University of Bradford and earned a Bachelor of Arts (B.A.) degree in Business and Management studies. Prior to university, they attended Sharnbrook Upper School, but no specific degree or field of study was mentioned.