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Stephen Boogaerts, APTD, is a seasoned professional in training and technical writing with a focus on enhancing product knowledge and developing eLearning materials. Currently serving as a Product Technical Writer at APS Payroll since October 2017, Stephen has also held the position of Training Manager, overseeing on-boarding and training processes. Prior experience includes roles as an Instructional Content Designer at APS Payroll and Training Coordinator at Ditech Financial LLC, where training was delivered through virtual platforms. Stephen began their career as a Foreclosure Specialist at Bank of America. Educational credentials include studies at Tarrant County College and Bossier Parish Community College.