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Mechelle Alfonso has extensive experience in customer support, market research, and e-commerce management. Currently serving as a Customer Support Specialist at AutoDS since July 2020 and a Senior Market Researcher and Personal Assistant on Upwork since March 2019, Mechelle has developed strong skills in social media management and market analysis. Additionally, Mechelle has a background in real estate, functioning as a Real Estate Sales Person while also engaging in various virtual assistant roles, including e-commerce product listing and eBay management. Mechelle's professional journey began with roles as a Finishing Operator at BOAST and Internet Researcher on Upwork, complemented by vocational training in contact center operations from Microcity Computer College Foundation, Inc. in 2017.