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Sharon Urquhart A.M.I.M.I is an experienced Aftersales Manager currently working at AUTO SERVICES PERTH LIMITED since September 2023, previously serving in the same role at Arnold Clark from May 2016 to July 2023. With a background in full Aftersales Management, Sharon has a strong focus on MOT station management, Health & Safety training, and diversity training, utilizing Kerridge/CDK based DMS with full manufacturer integration. Prior positions include Mazda Aftersales Manager at Barnetts Motor Group, where oversight of the Aftersales team and workshop operations was conducted, as well as the processing of warranty claims for multiple franchises. Sharon also served as Warranty Manager for Barnett's Motor Group, ensuring compliance with franchise standards, and has a foundation in customer service as a Senior Service Advisor and Service Advisor in earlier roles. Sharon's educational background includes studies at Monifieth High School and Beaconhurst Grange, Bridge of Allan.