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Heather first joined The Cleaning Authority in 2015 and has been an integral part of the formation of Authority Brands and its success, bringing her passion for collaboration, customer experience, and process to everything she does. She served as Chief Marketing Officer for Authority Brands from its formation in 2017 until 2022, when she assumed the new role of Chief Growth Officer.

Before joining The Cleaning Authority, Heather served in marketing roles during her five-year tenure at The Dwyer Group (now Neighborly) in Waco, Texas. Her roles included Brand Manager for Mr. Rooter Plumbing and Director of Franchise Sales Marketing. Heather received her CFE in 2016 and her MBA from Baylor University in 2010.

Heather focuses on building the right team, then empowering them to be successful through processes and systems that scale and support continued system growth. Heather leads her nearly 100-person team with the optimal balance of support and autonomy.