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Jack Ghosn is a seasoned Senior System Engineer with extensive experience at Australian Associated Press since January 1995, where responsibilities include resolving escalated service issues, coaching engineers, engineering complex projects, and maintaining technology and operations in the Melbourne office. Prior to this role, Jack served as a Field Services Engineer at Dow Jones Telerate from February 1992 to November 1995, providing technical assistance, troubleshooting software and hardware, and supporting networked systems. Jack holds a Certificate IV in Electrical, Electronics and Communications Engineering from RMIT University, earned in 1991.