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Alisa Collins is an experienced professional in the healthcare revenue cycle management sector, currently serving as the Director of Patient Account Services at Austin Regional Clinic (ARC) since October 2000, where responsibilities include managing collections, refunds, patient account billing, and overseeing day and after-hours support services. Prior roles at ARC include Central Billing Office Manager and Clinic Manager, where oversight encompassed a team of 40 members and coordination of 13 physicians across various specialties. Previous experience includes working as a Team Lead at Austin Cardiovascular & Associates from 1995 to 2000, and a business office role at Pediatric Associates from 1990 to 1995. Alisa Collins holds a Master of Business Administration from Western Governors University and a Master's in Healthcare Administration with a focus on Informatics from the University of Phoenix.