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Lauren Dawe is a seasoned professional with extensive experience in technical account management and customer service, currently serving as a Senior Technical Account Manager at Aurora Solar since December 2020. Prior roles include Technical Support Tier II at Samsara and Technical Expert at Apple, where also held roles as a Creative and Product Specialist. Lauren's background in education includes working as a FYCS Graduate Assistant at the University of Florida and advocating for children as a Child and Youth Advocate at Peaceful Paths. Early career experience includes child caregiving and assisting in student life at Santa Fe College. Lauren holds a Master's degree in Family, Youth, and Community Sciences and a Bachelor's degree in the same field, along with an Associate degree in Psychology.