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Dru Hoagland is an accomplished IT professional with extensive experience in systems administration and service desk operations. Currently serving as Systems Administrator for Corporate Operations at Aurora Solar since February 2022, Dru manages and develops the company's SaaS infrastructure, including key platforms such as Okta and Google Workspace, while leading various IT projects. Prior to this role, Dru worked as a Senior Service Desk Engineer at DoorDash, where responsibilities included designing training programs for IT support staff. Previous positions include Service Desk Technician II roles at Dexcom and OneNeck IT Solutions, focusing on desktop support and enterprise IT support for diverse clients, along with a Service Desk Analyst II position at Banner Health, where Dru provided remote support for hardware and system issues.