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Becki Nocks has extensive experience in customer service, having worked for both Aurora Casket Company and Matthews Aurora Funeral Solutions as a Customer Service Specialist since February 1990. Prior to this, Becki Nocks spent nearly two decades at Jefferson-Smurfit/Alton Box in a customer service role from August 1971 to February 1990. This depth of experience highlights a strong commitment to customer support and service excellence in the funeral and packaging industries.