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Cory Keasey is a seasoned professional with extensive experience in customer service and technical support roles across various industries. Currently serving as a Technical Support Agent at Aureon Contact Center since January 2023, Cory's previous positions include Patient Care Advocate at CareXM, Inbound Mortgage Sales Specialist at Wells Fargo, and Customer Care Specialist at Principal Financial Group. Cory has demonstrated proficiency in managing customer interactions, educating clients on services, and documenting important information to enhance service delivery. With background roles including Help Desk Specialist at Ventech Solutions, Cory has developed strong skills in technical troubleshooting and team leadership. Cory holds education from Simpson College, attended from 2008 to 2010.