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James H. has a extensive work experience in the travel industry. James began their career at TUI Travel PLC in 2002, where they held various roles including Commercial Manager, Head of Air Product, and eventually became the Head of Commercial. James then moved on to work at Australian Pacific Touring as a Commercial Manager from 2007 to 2010. James H. then joined STA Travel in 2010 as the Commercial Director of Bridge the World. In 2012, they joined Audley Travel as the Head of New Source Markets, and later served as the Head of Commercial, Operations and New Source Markets. James was then promoted to Product Director, and is currently working as the Product and Operations Director at Audley Travel.

From 1995 to 1999, James H. attended Bournemouth University where they pursued a Bachelor of Arts (Honors) degree in Tourism.