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Matthew Pagan has worked in various roles in the entertainment industry since 2010. Matthew began their career at Best Buy as a Home Entertainment Specialist in 2010. In 2011, they took on a Production Assistant role at LeftField Pictures. From 2012 to 2019, they worked at TuneCore in various roles, such as Content Specialist, Entertainment Relations, Artist Support & Entertainment Relations Specialist, Senior Artist Support Specialist, and Artist Support Specialist. Since 2019, they have been working at Audiomack, where they have held the roles of VP, Content Operations & Artist Services, Director, Content Operations & Artist Services, and Manager, Content Operations & Artist Services.

Matthew Pagan obtained a Bachelor of Arts in Communication and Media Studies from City University of New York-Herbert H. Lehman College between 2016 and 2018. Matthew was also awarded the Dean's List from Lehman College of the City University of New York in March 2017.