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Luis Gabriel Hernández Ramos has a diverse work experience in the telecommunications industry. Luis Gabriel currently works at AudioCodes as a Managed Services Engineer. Prior to this role, they worked at Telefónica as an Analyst of Operations & Provision SIP Trunk from 2017 to 2022. Before their time at Telefónica, Luis worked at Americatel de Perú S.A. as an Engineer of Voice and Telephony from 2015 to 2017, where they had responsibilities such as advanced configurations of voice platforms and providing support for voice services. Luis Gabriel also worked at Ibermática as a Network Operator in 2015, where they monitored fiber optic networks and managed equipment related to telecommunications. Luis Gabriel'searlier experience includes working at Convergia Perú as an NOC Engineer at both level 2 and level 1, where they provided technical support, monitored interconnections and equipment, and learned about different services and platforms. Overall, Luis has experience in various technical roles in the telecommunications industry.

Luis Gabriel Hernández Ramos received their Bachelor's degree in Telecommunications Engineering from the National University of Engineering. Luis Gabriel completed their degree from 2009 to 2015. In addition to their degree, they have acquired various certifications throughout their career. These certifications include being a BroadWorks Certified Operational Engineer - Professional from BroadSoft (obtained in July 2017), a Digium Certified Asterisk Administrator (dCAA) from Digium (obtained in January 2017), an AudioCodes Certified Associate from AudioCodes (obtained in October 2016), a Cisco Certified Network Associate Routing and Switching from Cisco (obtained in April 2016), an ITIL® Foundation Certificate in IT Service Management from EXIN (obtained in October 2015), an Elastix Certified Advisor from Elastix (obtained in December 2013), and an LPIC-1 certification from the Linux Professional Institute (obtained in March 2017).