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Jillian Marshall's work experience begins in 2018 when they worked as an Administrative Assistant at The Cuyahoga Group until August 2019. In 2019, they became a Front Desk Associate at RollHouse Entertainment, where they worked until March 2020. From July 2020 to March 2021, they were a Cashier/Service Filing Clerk at Ganley Chevrolet of Aurora. In April 2021, they joined Big Dee's Tack & Vet Supply as a Showroom Associate and Ecommerce Specialist until October 2021. Currently, since October 2021, they are working as an Information Technology Intern at Audio-Technica, and in January 2023, they transitioned into the role of Network Administrator.

Jillian Marshall earned a Master of Business Administration (MBA) degree from Kent State University, graduating in 2024. Prior to their MBA, they completed their undergraduate studies at Kent State University, where they obtained a Bachelor of Business Administration (BBA) degree with a focus in Computer Information Systems, finishing in 2022. Before attending Kent State University, Jillian briefly attended Otterbein University in 2019-2020, where they pursued a Bachelor of Science (BS) degree in Business Analytics. Additionally, in September 2022, they obtained a certification in Microsoft Azure Data Fundamentals from Microsoft.