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Sonserae Wilson is an experienced professional with a diverse background in customer service, event planning, and claims examination. Currently serving as the Executive Care Team Specialist Lead at Audible, Inc. since March 2017, Sonserae effectively communicates with customers and contributes to team-building events. As an Event Planner and Mistress of Ceremony since January 1999, responsibilities include coordinating weddings and organizing events. Previous roles include a Disability Claims Examiner at Prudential Financial, where Sonserae determined disability eligibility, and a Housing Technician at Newark Housing Authority, responsible for enrolling applicants in the Section 8 government program and managing tenant-landlord relations.