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Drew Baldino is an experienced professional in the automotive and connected vehicle services industries, currently serving as Director of Digital Sales and Director of After Sales Program Development at Audi of America since May 2015. In these roles, Drew is responsible for developing customer service loyalty strategies and creating initiatives that enhance dealer profitability. Additionally, Drew leads operations for connected vehicle services, ensuring high levels of customer satisfaction and operational excellence. Prior to Audi, Drew worked as a Senior Account Executive at Sirius XM Connected Vehicle Services and served as an Account Executive at Omega Solutions, contributing to human resources services for small to mid-sized companies. Earlier experience includes a marketing executive role at Jarvis Property Restoration. Drew holds a Bachelor of Business Administration in Marketing from Northwood University.