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Kelly Miller has a diverse work experience, starting in 2003 with the US Army, where they served as a Parachute Rigger and later became a Paralegal. As a Paralegal, Kelly was in charge of the busiest Trial Defense office in the US Army, informing clients of their rights, preparing legal documents, and managing ongoing cases. In 2013, Kelly joined Auction Edge, Inc. as a CSM and CSPO Product Owner ASI. In 2014, they worked as a Systems Administrator at Imperial Builders & Renovations.

Kelly Miller's education history includes earning an Associate of Arts and Sciences - AAS degree in Information Technology: Web Administration and Design from Catawba Valley Community College from 2014 to 2017. Prior to that, from 2011 to 2013, Kelly also obtained an Associate of Arts and Sciences - AAS degree in Information Technology: Computer Programming and Development from the same institution. Alongside their academic pursuits, Kelly has obtained several certifications, including being a Certified Automotive remarketer from the International Automotive Remarketers Alliance, obtained in December 2022. Additionally, Kelly achieved the Certified Scrum Product Owner® (CSPO®) and Certified ScrumMaster (CSM) certifications from the Scrum Alliance in July 2019.