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Kevin Chan is an experienced professional currently serving as the Customer Care Manager at Auckland Airport since January 2023. Previously, Kevin held the role of Ecommerce Specialist at Invacare Europe for a brief period following a three-month secondment aimed at enhancing collaboration and continuous improvement through digital tools. Kevin's tenure at Invacare Australia & New Zealand included positions as Team Leader for Customer Service and Business Development Manager from June 2020 to January 2023. Earlier career experience includes a 13-year commitment to Air New Zealand, where Kevin advanced from Flight Attendant to Flight Service Manager. Kevin is a graduate of the University of Canterbury and completed secondary education at Christchurch Boy's High School.