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Pauline MOREAU is a skilled professional with extensive experience in Customer Relationship Management (CRM) across various prestigious companies. Currently serving as the Responsable CRM at Aubade Paris since August 2022, previous roles include CRM project manager at Claudie Pierlot and Chef de projet CRM at Printemps. Pauline has successfully led initiatives such as the redesign of loyalty programs, campaign management, and the creation of training materials. Additionally, Pauline held earlier positions in sales, customer satisfaction, and commercial assistance, showcasing strong marketing and communication skills. Educational credentials include a Master Grande Ecole in Marketing from IÉSEG School of Management and a Bachelor of Communication from Université Laval.