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Jess Zelaya's work experience includes a variety of roles in sales and management. They began their career at TD as a Commercial Credit Analyst before moving on to AT&T, where they worked as a Solutions Sales Consultant, Sales Executive, and Senior Sales Executive. At ADTRAN, Jess held positions such as Account Manager, Regional Account Manager, Regional Sales Manager, National Channel Manager, and National Sales Manager. Their responsibilities involved sales growth, partner training, and developing strategies to increase revenue. Currently, Jess is working at ATX Networks Corp., where they have held the roles of Director of Channel Distribution, Global Director of Channel Distribution, Vice President of Global Channel Sales, and Senior Vice President of Sales. In these positions, they have been responsible for managing sales operations, order management, technical solution sales, and global access networking sales.

Jess Zelaya earned a Bachelor of Science (B.S.) in Business from the University of Delaware in 2009. They went on to pursue a Master of Business Administration (MBA) in Marketing Management from Wilmington University in 2010. Jess also received additional certifications in Mobility and MPLS from AT&T in 2013 and 2012 respectively.