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Karen Tang has a diverse background in customer success and operations. Karen has held leadership positions at various companies, including their current role as Chief Customer Officer at ATTOM. Prior to that, they were the VP of Customer Success at ActiveCampaign. Karen also served as the Senior Director of Customer Operations at Snap Inc. Before that, they worked at Prezi as the VP of Sales, Customer Success, and Support, where they led sales and support teams and was responsible for acquiring and growing the business. Karen also has experience at Google, where they held multiple roles, including Lead of Enterprise Geo Online and Enterprise Manager for Renewals and Account Management. Karen started their career as an Auditor at GE and later worked as a Technical Lead and Engineer.

Karen Tang holds a Master of Business Administration (MBA) degree from The Wharton School, a Master of Science (MS) degree in Practice Oriented Engineering from Case Western Reserve University, and a Bachelor of Science (BS) degree in Chemical Engineering from the University of California, Berkeley.