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Michael Cawston-Stewart is a Global Technical Support Manager at Attendease since August 2020, where notable achievements include a 145-day streak of 100% customer satisfaction and the implementation of Drata. Prior experience includes roles as Technical Support Analyst II at Visier Inc., IT Contract Manager at Hart Legal, and Technical Designer at ResponseTek, with a focus on process improvements and client support. Earlier positions span various companies in technical support and sales, highlighting strong performance in customer service and technical troubleshooting, notably at Research Capital Corporation and The Active Network. Michael has developed a combination of skills in technical support, process improvement, and customer experience metrics throughout a diverse career.