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Karl Lavender is an experienced network professional with a strong background in managing and troubleshooting deployed networks. Currently serving as an Associate Network Engineer at AT&T since April 2013, Karl is responsible for the remote configuration of newly deployed equipment. Previous roles at AT&T Global Services include Technical Team Lead, where Karl provided coaching and technical support while handling customer escalations, and Technical Service Consultant. Early experience as a Customer Service Representative at Brisbane City Council provided foundational skills in client interaction and service.