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Ahmad Salim has extensive work experience in service delivery, operations, customer services, and management. Ahmad currently holds the position of Sr. Director Service Delivery & Transition Management at ATSG. Prior to that, they worked as the Sr. Director Operations at dinCloud Pakistan. Ahmad also served as the Sr. Director Customer Services at dinCloud and the Director Customer Services at Apoyo Tech (Pvt.) Ltd. Earlier in their career, Ahmad held managerial and supervisory roles at Ovex Technologies Pakistan (Pvt.) Ltd., including Sr. Manager Customer Services, Manager Product Delivery, Supervisor Global Services Desk, Team Lead Telecom Support Desk, and Team Lead CRM Support Desk. Ahmad also worked at the International Criminal Investigative Training Assistance Program (ICITAP) and the Police Assistance Program, both at the US Embassy in Islamabad. Overall, Ahmad Salim has a diverse and comprehensive background in various aspects of service management and customer support.

Ahmad Salim earned a Master of Business Administration (MBA) degree in Marketing/Marketing Management, General from the Shaheed Zulfikar Ali Bhutto Institute of Science and Technology from 2018 to 2020. Prior to that, they obtained a Bachelor of Business Administration degree in Marketing from It Jobs updates.