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Imtiyaz Shaikh is an experienced IT professional with expertise in service delivery and management. Currently serving as an IT Service Delivery Manager at ATSG Corporation since July 2021, Imtiyaz previously held positions including Information Technology Service Desk Manager at Datavail and IT Service Manager at Accenture. A strong background in ITIL methodology is evident from roles at Datavail, where Imtiyaz managed service desk and IT service management teams, as well as incident and problem management operations at Accenture. Additional experience includes consultancy in IT service management at Softenger and a service management specialist role at Wipro Technologies. Imtiyaz holds a Bachelor of Science in Information Technology from Ramanand Arya D A V College and has an educational foundation in computer science from RAMNIRANJAN JHUNJHUNWALA COLLEGE.